The UK National Minimum Wage (NMW) and National Living Wage (NLW) rates increased on 1 April 2025. If you work flexible shifts — whether in hospitality, warehousing, retail, or events — it's worth understanding what you're legally entitled to, how holiday pay works, and how to check your payslip.
From 1 April 2025, the rates are:
| Age group | Hourly rate | |---|---| | 21 and over (National Living Wage) | £12.21 | | 18–20 | £10.18 | | Under 18 (school leaving age) | £7.55 | | Apprentice | £6.40 |
These are minimums. Many roles — especially in London, in skilled positions, or on night shifts — pay above this rate.
FlexStaff sets a minimum of £12.21 per hour for all workers aged 21 and over, regardless of sector. Workers aged 18–20 receive a minimum of £10.18.
Actual pay varies by role. Bar staff at a venue may pay £12.50–£13.50. Specialist roles (forklift drivers, silver service) typically pay higher. The rate is always visible on the shift before you apply — no surprises.
If you're a worker (not an employee), you're still entitled to paid holiday under the Working Time Regulations. For workers with irregular hours, holiday pay is calculated at 12.07% of your gross earnings.
This figure comes from the statutory entitlement of 5.6 weeks per year, expressed as a percentage of total working weeks (5.6 ÷ 46.4 weeks = 12.07%).
FlexStaff includes holiday pay in every payslip. You don't need to request it or "save it up." It's calculated on every shift you work and paid on the same Friday as your regular pay.
Here's a worked example for a 25-hour week at £12.21/hr:
| | Amount | |---|---| | Base pay (25hrs × £12.21) | £305.25 | | Holiday pay (12.07%) | +£36.84 | | Gross pay | £342.09 | | Income tax (20% basic rate, above £242/wk threshold) | −£20.07 | | National Insurance (8%) | −£5.06 | | Net take-home | £316.96 |
Actual deductions depend on your tax code and National Insurance category. If you have a second job or are over the NI threshold from other income, your deductions may differ. Your payslip, available in the FlexStaff app, shows the full breakdown every week.
If you believe you've been paid below the minimum wage:
FlexStaff workers are employed by FlexStaff — not the end client. If there's a pay dispute, we are your first point of contact and we take it seriously.
Have a question about your pay? Contact us in the app or at support@flexstaff.co.uk. We aim to respond within one business day.